If you notice any damage to your goods please notify us at the time of delivery. We recommend you thoroughly inspect your goods at this time. If you notice any damage to your goods within 24 hours of receiving delivery please notify us immediately. Evidence of damage will be required i.e. photographs.
The Bush Winch is designed to attach to the wheel nuts of your vehicle. We recommend, therefore that you contact one of our sales agents before purchasing your Buch Winch kit so we can ensure we send you the right model Bush Winch for your vehicle.
If, for any reason, the Bush Winch you receive does not fit on your vehicle, please contact us within 5 business days of receiving delivery to arrange a replacement or a refund.
You as the customer have a duty of care for the product whilst it is in your possession. If products are damaged by you and subsequently returned, a charge will be made to repair the product to its original condition. Please be aware that where repair is not economically viable no refund will be made.
All refunds will be issued when goods have arrived back to the warehouse in Perth, Western Australia, and have been inspected by a member of our team. Refunds will be made by the same method used for the purchase.
We are unable to accept return of any goods that you have used.
For additional information please contact us.